All You Need To Know

Calling All Cool Kids!

If you are ordering an art attached custom suitcase, firstly thank you! Below I have tried to answer all frequently asked questions however if I have missed anything then please don't hesitate to contact me on the following: 

Instagram: @artattached_

Email: artattached20@gmail.com

FAQ

WHAT DESIGN CAN I HAVE?

The suitcase design is totally up to you. You can send me inspiration photos of your own or previous work of mine or you can leave it up to me to surprise you! Each piece of art is 1of1 and even if it Is inspired by another case no two will be the same.

AVERAGE TURNAROUND?

The current turn around time is approx 12 weeks but all dependant on how busy I am with orders.

CAN I FAST TRACK MY ORDER?

Fast track orders can be requested but is subject to availability and not guaranteed.

SIZES:

Cabin cases:  21” 55x35x20cm 34L

Medium Cases: 26”  65x43x25cm 55L

Large Cases: 30” 75x50x30cm 89L 

RETURNS?

All orders are NON-REFUNDABLE from the order being placed due to it being a personalised custom made order.

USAGE RESTRICTIONS?

Products purchased from Art Attached are intended for personal use unless otherwise specified.

Use of our products for commercial purposes, such as advertising, marketing, or resale, without prior written consent is prohibited. Violation of this policy may result in additional fees or legal action.

DISCLAIMER!

Please note that the longevity of the suitcases is not my responsibility.

I am responsible for creating the artwork however any damage to the actual suitcase or to the artwork once purchased is not my liability. I do spray all suitcases with a protective varnish and below is a link to my TikTok showing that the cases do not scratch easily however how they are treated at the airports etc is not my responsibility and your own risk.

https://vm.tiktok.com/ZGebvbWsk/

ALSO please be aware that all the suitcases are hand finished with paint so please be cautious around where you store the cases etc. I am not responsible if any paint chips/smudges. This is unlikely and I’ve had no one report this before hand but it is an advisory. 

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